Every piece of your data is completely secure at bk99 con. We clearly explain what information we collect, why we collect it, and how we keep it protected.
Data Protection Standards
SSL 256-bit
Encryption Active
Bk99 con is a trusted online gaming platform in Bangladesh. We believe your personal data belongs to you — we only collect and use a limited amount of information as needed to provide our services. This Privacy Policy ("Policy") explains how bk99 con collects, uses, stores, and protects your personal information.
By using our website or mobile app, creating an account, or accessing any of our services, you agree to this Privacy Policy. If you do not agree, please refrain from using our services.
bk99 con never sells your personal data. Data is shared with third parties solely for service delivery purposes and under strict controls.
This Privacy Policy is part of our Terms & Conditionsmust be read in conjunction with.
Bk99 con collects two types of data from you — information you provide directly and information collected automatically.
Information Provided Directly:
| Data Type | Example | Why It's Needed |
|---|---|---|
| Identity Information | Full Name, Date of Birth | Account Verification & KYC |
| Contact Information | Mobile Number, Email Address | Notifications & Support |
| Identity Document | NID, Passport | Age & Identity Verification |
| Financial Information | BKash/Nagad Number, Bank Details | Deposit & Withdrawal Process |
| Login Credentials | Username, Password (Hashed) | Account Security |
Automatically Collected Data:
We do not track your full GPS location or precise geographic position. Only country-level data is collected, solely for fraud prevention purposes.
Bk99 con uses your data solely for the purposes listed below. If we ever need to use it for any other reason, you will be informed and your consent will be obtained in advance.
Account Management
To support registration, login, KYC verification, and account security.
Transaction Processing
To process deposits, withdrawals, and bonus payments.
Customer Support
To resolve your issues and manage support tickets.
Promotions & Offers
To send you personalized bonuses and promotional offers (you can opt out at any time).
Service Improvement
Analyzed to improve platform experience and performance.
Fraud Prevention
To detect money laundering, multiple accounts, and suspicious activity.
Bk99 con uses industry-standard security measures to protect your data. Our servers are housed in secure data centers and undergo regular security audits.
Our security measures include:
Data Retention Period:
| Data Type | Retention Period |
|---|---|
| Account Information | 5 Years After Account Closure |
| Transaction Records | 7 Years (Legal Obligation) |
| Support Chat History | 3 Years |
| Cookies & Analytics | Until Session Ends or Maximum 1 Year |
| KYC Documents | 5 Years After Verification |
Bk99 con uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login Sessions & Security | Until Session Ends |
| Functional Cookies | Language & Preferences Remembered | 1 Year |
| Analytics Cookies | Traffic Analysis | 30 Days |
| Marketing Cookies | Relevant Advertising | 90 Days |
You can disable cookies at any time through your browser settings. Note that disabling essential cookies may affect certain features of the site.
As a bk99 con user, you have full control over your personal data. You hold the following rights:
You may request to see what personal data we hold about you at any time.
Let us know if any of your information is incorrect or outdated so we can correct it.
You may request that your data be deleted after your account is closed.
You may request that we stop using your data for specific purposes.
Request an export of your data in a readable format.
Opt out at any time to stop receiving promotional emails or SMS.
To exercise these rights support@bk99con.comEmail us and we'll get back to you within 72 hours.
Bk99 con is strictly for users aged 18 and above. We do not knowingly collect data from children or minors.
If you believe a minor is using our platform, please support@bk99con.comto let us know.
Bk99 con may update this Privacy Policy when necessary. In the event of changes:
For any privacy-related questions, complaints, or requests, please get in touch with us:
Email
support@bk99con.com
Response within 72 hours
Live Chat
24/7 Support Available
Average Response Time: 5 Minutes
To contact our Data Protection Officer (DPO) directly, please mention "Privacy Request" in your message.
We don't just make promises — we take real action.
All data transmitted from your device to our servers is protected with SSL 256-bit encryption — no one can intercept it in transit.
Bk99 con never sells your information to advertisers or third parties. Your data is used solely to provide our services.
View, correct, or delete your data at any time. We believe your data belongs to you.
Regular audits are conducted by independent cybersecurity experts to ensure your data remains protected to the highest standard.
Data deletion or correction requests are processed within 72 hours — no hassle, no complications.
Everything is explained in plain, simple language — no legal jargon — so you can actually understand what you're agreeing to.
Your personal information is fully protected at bk99 con. Enjoy a safe and trusted gaming experience under our Privacy Policy.
By registering, you agree to our Privacy Policy & Terms & Conditionsby agreeing to our terms.